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送貨條款 Delivery Policy

(以英文版本為準)

本地交貨 - 發貨處理時間
所有訂單均在1個工作日內處理,並在1至7個工作日內送達。 訂單不會在周末或假日發貨或交付。

如果我們的訂單量很大,貨件可能會延遲幾天送達,敬請諒解。 如果您的訂單送貨有明顯延遲,我們將通過電子郵件或電話與您聯繫。

運費
訂單的運費將在結賬時計算並顯示。

 

目的地

預計送運時間

運費 (港幣)

香港
澳門

三個工作天內

購物少於港幣$ 650
- 運費: HK$ 50

購物多於港幣$ 650
- 免費送貨

澳大利亞
中國
日本
馬來西亞
新西蘭
新加坡
台灣

七個工作天內

購物少於港幣$ 888
- 運費: 港幣$ 150

購物多於港幣$ 888
- 免費送貨


其他地方

七個工作天內

購物少於港幣$ 1,500
- 運費: 港幣$ 250

購買港幣$ 1,000 與  $2,000之間
- 運費: 港幣$ 150

購物多於港幣$ 2,000
- 免費送貨

實際運送時間可能長於預計時間。

 

發貨確認和訂單跟踪
我們寄出您訂的貨物後,您將收到包含貨件追踪號碼的確認電子郵件。 跟踪號碼將在24小時內生效。

關稅和其他款項
對於適用於您的訂單的任何關稅和稅款,我們不承擔任何責任。 在運輸期間或之後徵收的所有費用(關稅,稅收等)均須由客戶承擔。


賠償
Ofild‘o對運輸過程中損壞或丟失的任何產品不承擔任何責任。 如果您收到的貨物遭到損壞,請聯繫貨運公司提出索償。 在提出索賠之前,請保存所有包裝材料和損壞的貨物。

國際送運政策
我們只運送到以下目的地:
- 亞太地區:澳大利亞,新西蘭,新加坡,馬來西亞,台灣,香港,澳門,中國,韓國,日本
- 中東:阿聯酋
- 歐洲:歐盟,俄羅斯
- 美洲:加拿大,美國

 

 

 

Domestic Delivery - Shipment processing time
All orders are processed within 1 working day and delivered within 1 to 7 working days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Delivery rates & estimates
Delivery charges for your order will be calculated and displayed at checkout

Destinations

Estimated delivery lead time

Shipping charges (HK$)

Hong Kong
Macau

Within 3 working days

Purchase below HK$ 650
- Shipping fee: HK$ 50

 Purchase HK$ 650 or more
- FREE shipping

Australia
China
Japan
Malaysia
New Zealand
Singapore
Taiwan

Within 7 working days

Purchase below HK$ 888
- Shipping fee: HK$ 150

 Purchase HK$ 888 or more
- FREE shipping


Rest of the world

Within 7 working days

 Purchase below HK$ 1,500
- Shipping fee: HK$ 250

Purchase between HK$ 1,000 and  2,000
- Shipping fee: HK$ 150

 Purchase HK$ 2,000 or more:
- FREE shipping

 Delivery delays can occasionally occur.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes
We decline any responsibility for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibilities of the customer (tariffs, taxes, etc.).

Damages
Ofildo is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy
We only ship to the following destinations:
- Asia Pacific: Australia, New Zealand, Singapore, Malaysia, Taiwan, Hong Kong, Macau, China, South Korea, Japan
- Middle East:  UAE
- Europe:  EU, Russia
- Americas:  Canada, USA.